Useful Information


To see local Councillor details for those who may be able to offer assistance during this epidemic, please click on the link below.

Corona Virus flyer


Covid 19 grant information from Herefordshire Council:-
Cabinet Member – Environment, Economy and Skills
Councillor E Chowns
16th June 2020

Dear Herefordshire Business
I hope that you, your families, and your employees continue to be safe and in good health. All of us at the council do understand that these are incredibly difficult times both financially and socially.
Many of you will be aware that the government has now introduced an additional discretionary grants fund that will help provide assistance to some of the businesses that have not had access to other support schemes.
This discretionary grants fund is managed by the council and will award grants reflecting the size of business, level of fixed property costs and scale of impact experienced. The amount of funding the council has received is limited at £3.2m, consequently the scheme eligibility criteria is limited initially to those categories of businesses that are specified in central government guidance.
Businesses eligible to receive this new funding must be a small or micro business, a charity, or social enterprises with a turnover of not more than £10.2m and fewer than 50 staff. Applicants must also be either:
· a small businesses in shared offices or other flexible workspaces;
· market traders with fixed building costs who do not have their own business rates assessment;
· bed & breakfasts which pay council tax instead of business rates or;
· charity properties in receipt of charitable business rates relief.
Further details, the full eligibility criteria for businesses and how to apply can be found on the Herefordshire Council website at:
This scheme is now open and completed applications must be received by midnight on the 28th June 2020.
In distributing this funding we are trying to help as many businesses as possible, while continuing to press government for further funding to support the local economy and help us build back better. If there is funding remaining in the scheme after the first round we will open the scheme more widely as we recognise that there are still other businesses who have slipped through the cracks of the various central government support.
Other support the council continues to give to businesses includes £52.4m paid out to more than 4,500 businesses in the county (up until 31 May 2020) in government grant funding.
I would like to reiterate that the all the information on the government schemes can be found via the Marches Growth Hub website
For information regarding local support available from the council, including the roll out of business grants and advice, please visit the council website at Both these sites are updated regularly and should provide the latest national and local information.
We know that the ongoing situation is placing a considerable level of stress on many impacted businesses and their employees and we recognise that there may be a need to access mental health and wellbeing advice. Please visit for details of the local advice and services.
Additionally there is still a need to adhere to the latest government public health advice, and we would encourage every employer currently still operational to make themselves familiar with this. Here is a link to the public heath guidance:
We are aware that the nature of the situation and the balance between reopening your business and protecting both you and your employees is an additional stress and complication. We also recognise that there is still considerable uncertainty for many businesses in terms of when you may be allowed to reopen and what measures you will have to put in place.
The council are doing our best to help preserve good businesses and assist hard working families. Wherever possible we will attempt to give you information and guidance that can assist your business. Our collective future economic success may well depend on how we all react over the next few months. I continue to wish that you and your families remain in good health and your business remains resilient.
Kind regards,
Cllr Dr Ellie Chowns
Cabinet Member- Environment, Economy & Skills

Resources and Contacts update 17th April 2020

Muti-Agency Enforcement Team
Any resident who has a concern over the way residents, groups or employers observe social distancing, or who has a concern over social gatherings, can contact the Multi-Agency Enforcement Team: 01432 261761 or email (all confidential)

Let’s Talk website
Help, advice and support is available through the Let’s Talk website, details below. This includes a section on maintaining wellbeing through the COVID-19 pandemic.


Mental Health Crisis Line
A crisis line has been established for people with more urgent/complex needs. The details will be on the link below.

Public Health queries
Public Health have an inbox for queries relating to public health matters. If you are contacting them, please let us know first or cc the talkcommunitylinkworkers so that we can share the information.
healthprotection –

Post Office Cash schemes – Payout Now & Fast PACE
There are now new options for people who are isolating to access cash through the post office (as an alternative to our Halo reimbursement scheme). See information in press release –

The Council is also running a Volunteer reimbursement scheme. This is intended to help those isolating who are running out of cash and have no means to pay volunteers for shopping etc. The idea is the Council reimburses the volunteer asap and the resident pays the Council when they are able to access funds when lockdown is over. If this is an issue for some please get in touch with us.

Age UK
Just a reminder that Age UK can help with Information and Advice for older residents. For e.g. they can check to see what benefits people may be entitled to and then help claiming them, blue badge applications, and online application for a free TV licence’s for those over 70 on pension credit.

Kind regards


Siobhan Riddle
Talk Community Link Worker
01432 260142

April 14th update:

Dear Parishoners,

Please find below useful updates.

• Council website updates on how Coronavirus is affecting our services, with sections on community and social care, council services and business support, transport and leisure plus links to national guidance.

• Herefordshire Council’s funding and enterprise officers are monitoring closely any funding and grant support which is becoming available to support the vital effort of local communities at this time. Current funding opportunities and business support for community, voluntary sector and statutory projects in Herefordshire. Of particular interest may be the Fastershire ‘Keep Connected’ grant to help adapt and continue to deliver their services remotely during the coronavirus (COVID-19) outbreak. The grant, worth up to £500 for new software subscriptions, online platforms or technology, is available to any not-for-profit groups or organisations, including charities, community groups and Parish/town councils. Please note that applications for laptops are likely to be refused. If local organisations need advice on funding applications, Elaine Edwards and Dave Tristram can be contacted through and are prioritising enquiries from those needing support and advice on funding linked to COVID-19.

• Talk community Covid 19 response. Herefordshire Council are working with a number of key strategic partners and communities to help support elderly, frail, disabled, and vulnerable people and families in Herefordshire. As part of Talk Community, Link workers (redeployed council staff), may be in touch with you to ensure connectivity with local initiatives. The Talk Community helpline is 01432 260027.

• WISH Herefordshire is a useful source of information, including local food stores / deliveries and virtual exercises and activities to do at home.

• Stay at home, save lives poster easy print version is attached for local use.

Best regards

Philippa Lydford Adults and Communities
Local Resources and Assets Officer Directorate
Local Enterprise and Resources Plough lane
Tel: 01432 261640 Hereford
Email: HR4 0LE

Info from 6th April:

Please find below and attached, updates on funding information. All the website information will be updated as changes occur, so it is worth going back to the regularly. Do share this information with those you feel may benefit.

· The Rural Services Delivery Grant deadline has been extended until the 30th June 2020 (info sheet attached).
· Details on the current funding opportunities available for community, voluntary sector and statutory projects in Herefordshire and latest updates web link or straight to the blog

With best regards

Info from 2nd April:

Dear All
Just on the note of shopping. I have been told that Sainsbury’s now prioritise online food deliveries for people over 70 whether they are in the vulnerable category or not. Apparently the number to call is 0800 9534988.

Here is the link


From Herefordshire Council – 1st April 2020

Please distribute this to any groups you think might need to apply.

The Herefordshire Community Foundation is accepting applications for grants from the National Emergencies Trust Coronavirus Appeal Fund. Groups in Herefordshire will be able to apply for support from this fund to help people and communities affected by the Coronavirus outbreak. Monetary grants will be available to local charities and gro​ups, not individuals. Eligible organisations include but are not limited to:-
– registered charities, including charitable incorporated organisations
– constituted organisations and non-registered charities
– community interest companies and community benefit societies (Community Foundations can use their own policy)
– Parish and town councils (if the funded activity is not deemed part of their statutory duties)
– Parent Teacher Associations (PTAs)
– Churches and other religious organisations (if the funded activity is not deemed to be proselytising).
– Other voluntary community organisations or those not constituted but deemed appropriate by the Community Foundation under this Programme

More information at



Offering FREE one to one support services for businesses, in partnership with Herefordshire Council the Marches Growth Hub – Herefordshire is a place where businesses can find out more about funding and finance and wider business support available to local Herefordshire businesses, regardless of size or sector, from pre-start to established businesses.
The Marches Growth Hub would like to share the following information with businesses who are concerned about the impact that COVID-19 will have on our business community.
GOVERNMENT AND COUNCIL SUPPORT – updated 26th March 2020
A full range of business support measures have been made available to UK businesses and employees.
This page helps businesses find out how to access the support that has been made available, who is eligible, when the schemes open and how to apply.

Coronavirus Financial Support

• Coronavirus (Covid-19) : UK government response

• Coronavirus business interruption loan scheme –

• Businesses will be able to access government support from today (Monday 23 March) to keep operating in the face of the global economic emergency brought on by coronavirus.

• For individual businesses, the first port of call for advice and support is However, government is also scaling up its Business Support Helpline so businesses in England, of all sizes, can pick up the phone and speak directly to an advisor. The number to call is: 0300 456 3565

• NEW: Cultural Sector Emergency Funding Package announced by the Arts Council – offers individuals and organisation working in the cultural sector new financial support during this crisis- totalling £160m – click link to find out more: live on our website,

• NEW: Companies House -Filing of accounts businesses will be able to apply for a 3-month extension for filing their accounts.

• NEW: Commercial tenants who cannot pay their rent because of COVID-19 will be protected from eviction. Further details are now available

• NEW: Department for International Trade (DIT) support for UK businesses trading internationally. Please click on link to find latest advice for UK businesses that export or deliver goods and services abroad and have been impacted by the spread of COVID-19 has been updated.

• NEW: Employers do not have to report gender pay gaps Enforcement of the gender pay gap reporting deadlines are suspended for this reporting year (2019/20) due to the Coronavirus outbreak.

• NEW: How to place a Coronavirus (COVID-19) test kit on the market Forms and guidance on what manufacturers need to do to place test kits on the market.
• HMRC have launched a tax helpline to help businesses concerned about paying their tax due to coronavirus (COVID-19). Find all the information here. The number is 0800 0159 559.

• Companies House has produced guidance if coronavirus (COVID-19) has affected your company and you need more time to file your accounts. Find all the information here.

• Business rate relief – The Government has announced that it is temporarily increasing the business rates relief discount in England to 100% for 2020-2021 for properties below £51,000 rateable value. As soon as the details have been passed through parliament any changes will be applied and you will be notified accordingly.

• Business Grants – there are still Business Grants available and we have listed some of those grants below but there are other funded schemes and programmes available – just ask your local Growth Hub.
o Business Growth Programme –
o Marches Building Investment Grant –
o BEEP –

Every Mind Matters –

Emergency Planning Team Herefordshire Council (Business Continuity)


Information from Herefordshire Council : Talk Commuinty Covidresponse – 25th March

Dear All,

As you may be aware we have been developing a Talk Community Covid Response where we are sending every household in Herefordshire (88k) a letter focussed on the vulnerable people and the support they will need outside of their existing network, which is due to land on doorsteps today and Wednesday, which I have attached for those who have not received a copy.

We have a central coordination centre with a dedicated telephone line for vulnerable people, volunteers and community organisations/leaders to contact us and we will then link them back into the community organisations. There is already some fantastic community responses happening and the council can support the infrastructure through this response and provide community resilience.

We have now allocated council staff to be deployed in every ward to act as link workers to support communities and the parishes, I have attached the spreadsheet that shows the names and contact details of the link workers. I have password protected this information which I will forward in a separate email, but please only use the contact information for the covid operation. I am briefing all link workers in the morning and will be requesting that they contact the key community leaders/coordinators in their wards and parishes. I have also attached a useful information document which provides links to some key information which may support your role in the community.

The central telephone coordination line and online forms are now live and we will be forwarding the information that we gather about the vulnerable individuals and the volunteers to the link workers every day at 12pm, 4pm and 8pm. They will then work with the community leaders/organisations to review the support needed and link in the response.

I intend to provide weekly updates to you on the planning and developments with the Talk Community Covid Response, but please feed in any information you need to support your communities during this time.

Important information
People wishing to volunteer can register and vulnerable people needing support can register on the following link:
Talk Community Covid Response telephone number: 01432 260027
Email address

Kind Regards

Amy Pitt

Assistant Director – Talk Community Programme Plough Lane
Adults and Communities Directorate Hereford



  •  Herefordshire Council have a central coordination centre with a dedicated telephone line for vulnerable people, volunteers and community organisations/leaders to contact us and we will then link them back into the community organisations/leaders. This co-ordinated approach will include support for those recently identified as need shielding. Many parishes have provided us with information of the community work being undertaken. People (and groups) wishing to volunteer can register also vulnerable people needing support, on the following link: the dedicated telephone number is 01432 260027 and email address
  •  All Herefordshire Council owned public play areas closed until further notice – In order to protect the public from the threat of COVID-19, Herefordshire Council has taken the decision to close all public play areas from Monday 23 March until further notice. The decision (record of decision attached) has been taken due to the unprecedented threat to Public Health posed by the outbreak of COVID-19, and will help to support official guidance about social distancing. Parks are still open, however, please follow government advice by avoiding gatherings and maintaining social distancing. Visit GOV.UK for the latest coronavirus information and guidance.


Letter from Herefordshire Council to Businesses – 19th March 2020

Cabinet Member – Environment, Economy and Skills
Councillor E Chowns
19th March 2020

Dear Herefordshire Business
All of us in Herefordshire Council understand that this is a difficult time for you, your business, and your employees. This letter is the first of what will likely be many communications in relation to Coronavirus (COVID-19) in Herefordshire and how the council and others can support you through this difficult time.
The council is monitoring the situation closely and coordinating with Public Health England. We are taking all possible steps to keep people safe. For further information on how the council is addressing the COVID-19 situation please visit
We recognise that your business may be impacted in numerous ways. To enable the council and partners to support you and others, it would be helpful to know the extent of this impact and to understand what the potential solution could be. We will use this information to inform and lobby government and will share with other partners who may also be able to influence the policy for combating COVID-19.
The government is providing daily updates to reflect the constantly changing situation. For businesses wanting the latest position on COVID-19 we signpost you towards the Marches Growth Hub website (a partnership initiative between Herefordshire Council and the Marches Local Enterprise Partnership)
The government announced a package of measures in the 2020 Budget to support public services, individuals and businesses affected by COVID-19, and has since announced addition measures. The latest information is here:
We understand that the government measures, and advice, is likely to be updated as the situation develops so you should regularly visit these websites to get the latest position. Some of measures the initial package includes are:
• statutory sick pay relief package for SMEs
• 12-month business rates holiday for all retail, hospitality and leisure businesses in England
• small business grant funding of £10,000 for all business in receipt of small business rate relief or rural rate relief
• grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000
• the Coronavirus Business Interruption Loan Scheme to support long-term viable businesses who may need to respond to cash-flow pressures by seeking additional finance
• the HMRC Time To Pay Scheme
We are awaiting further guidance from government on how these schemes will be operated and the council’s role in getting this support to business. We are ready to operate schemes as soon as this information has been received which the Government has indicated will be released by the end of the week. We will publish the details on our website as soon as we receive them.
Further information about Business Rates can also be found at
In addition to the national support, in Herefordshire there is a range of local support available. This includes grants available for Herefordshire based businesses. We have listed below those that may be relevant, and the Marches Growth Hub website will have details of other funded schemes and programmes available:
• Business Growth Programme –
• Marches Building Investment Grant –
• BEEP –
We recognise that aside from financial and business support you, your supply chain, or your employees may want to access mental health and wellbeing advice. Please visit for details of the local advice and services.
Alongside these economic measures, the government continues to emphasise the public health advice. If you or your staff want more information on the precautions that need to be taken (washing hands, not touching face, maintaining a minimum distance), or general guidance for a particular sector, here is a link to the public heath guidance:
I am consistently amazed by the level of support that Herefordshire’s people and businesses give to each other and to their communities in times of need. If, as a result of COVID-19, you recognise that your business does have a need (deliveries, staffing problems etc.), or you can offer support to others, please do let us know.
As the COVID-19 situation develops, the council will continue to communicate with you, either via letter, social media, or the council or Growth Hub websites. Apologies if you have received this via several routes. I wish you well in the coming weeks and months as we look to support residents and businesses to the best of our abilities throughout this crisis for our county and country.
Kind regards,
Cllr Dr Ellie Chowns
Cabinet Member- Environment, Economy & Skills
Letter from Herefordshire Council – 20th March 2020

Dear resident,
In response to the outbreak of Coronavirus (COVID-19), Herefordshire Council is working with community organisations and local businesses to help connect people to support being coordinated in your area.
You may have been asked to isolate yourself and stay at home. This will no doubt be a worrying and challenging time for many but also a time to come together and support one another, especially the most vulnerable in our communities.
There are some simple steps we can all do to take care of ourselves and others.
1. Protect yourself and others
 Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose.  Cover your mouth and nose with a tissue or your sleeve when you cough or sneeze.  Put used tissues in the bin immediately and wash your hands afterwards  Minimise contact with others  Do not touch your eyes, nose or mouth if your hands are not clean
2. Create your own plan
Over the next few months, life as we know it is going to change and to prepare for this it will be important that you have a plan that supports you to live well until the advice to isolate changes.
Think about the support you will need and those who can help you while you self-isolate. This could include family, friends, neighbours or people you know in your community.
Your plan might include support with things usually taken for granted such as shopping, picking up medication, support with pets, posting mail, picking up other urgent things, someone to check in on you or someone to just have a chat with.
Directorate/Division: Chief Executive’s Office Direct line: 01432 260027 Email: Date: 20 March 2020
3. Contact us if you need further support
If there are gaps in your plan and you need further support, please contact the Herefordshire Council Talk Community team using the details below.
Contact us on 01432 260027
Or Email
I wish you and your family well in this difficult period, but rest assured that we are doing everything possible in Herefordshire Council to maintain essential services to you and your community.
Yours faithfully,
Alistair Neill Chief Executive, Herefordshire Council
For the latest updates on Coronavirus (COVID-19) response in Herefordshire and links to national guidance, please visit
Are you providing support in your local area?
If you are organising volunteering support in your local area, please contact us using the details above so that we can connect people to you.
Want to volunteer in your local area?
Many of the people who regularly volunteer in our communities will be people who are being asked to self-isolate (people over 70 years old).
If you want to provide support and are not sure where to go, please contact us on the above details, or register your details with us at and we can connect you to local volunteers in your area.
Be scam aware:  Do not give your bank details to anyone claiming to be able to help you  Do not click on emails from people and organisations that you do not know  Do not sign contracts with third parties who claim they are acting on behalf of the council
If you have any concerns about a group or individual asking you for money, please call 101.
The council’s Economic Development Team delivers a service called the Marches Growth Hub Herefordshire. This online service offers FREE support services for all local businesses. There are a number of government supported initiatives that can potentially help businesses through this unprecedented time of uncertainty.
If you are a business wishing to have further information on Covid-19 then the details of the local support are available on the Marches Growth Hub Website – Alternatively if you wish to discuss with a member of the Economic Development team please contact 01432 261758 or 01432 383633 or


Press Release 034/20 18 March 2020
Museums, libraries and archives close to the public from Friday

Services will close temporarily in line with government advice and to ensure public safety
Following the most recent government announcements regarding COVID-19, Herefordshire Council will close museum, library and archive services from the end of business on Friday 20 March until further notice. All sites will be closed to the public and all events and activities due to take place will be postponed.
During the closure, staff will be asked to work from home, work at the closed sites or potentially be redeployed to support the delivery of other essential council services.
We are very sorry for this interruption to services. We are striving to minimise the impact this may have on the public with the following actions:
· There will be no overdue charges on library items borrowed since 14 March
· Our Borrowbox e-book and e-audio service can still be accessed online and we will increase the number of items available to borrow
· Our existing Home Delivery library service to housebound and vulnerable customers will continue with some adaptations
· Our existing online resources will remain available to anyone with a Herefordshire Libraries membership card and PIN. If you experience any issues email
We will also look at other ways in which we can support our communities and make our services available in different ways during the closure period.
Councillor Gemma Davies, Cabinet Member for Commissioning, Procurement and Assets, said: “Cultural services are at the backbone of our communities, serving some of the most vulnerable members of our society. For many, engaging with these services is vital for their health and wellbeing – both physically and mentally – and is key to the prevention of social isolation. In light of government guidance on social distancing and self-isolation, the need for cultural services in the next few months will be greater than ever.
“Over recent years the services have faced significant challenges with cuts to funding. These challenges have been taken head on with services finding ways to survive and thrive. This pandemic will be no different. Services will have to be delivered in a different way and this will take some time to finalise, so please bear with us for the interim period while this is agreed.
“I would like to take this opportunity to thank the incredible staff, volunteers, ‘Friends of’ groups and users for their continued fight to keep cultural services at the heart of our communities. Your resolve never falters and I am proud to work alongside you.”
For updates to council services visit
For the latest government advice visit
Herefordshire Council Communications Team 01432 260006

Coronavirus concerns

You’re likely aware of the outbreak of novel coronavirus and the subsequent confirmed cases in the UK. We take the health and safety of parishoners very seriously, so we’re sharing guidance from Public Health England on steps you should be taking.
To prevent the spread of infection:-
Make sure you and your children follow these general principles to prevent spreading any respiratory virus:
Wash your hands often – with soap and water for at least 20 seconds, or an alcohol-based sanitiser if soap and water aren’t available
Avoid touching your eyes, nose, and mouth with unwashed hands
Avoid close contact with people who are sick
If you feel unwell, stay at home and don’t attend work or school
Cover your cough or sneeze with a tissue, then throw the tissue in a bin
Clean and disinfect frequently touched objects and surfaces in the home
If you’re worried about your symptoms, please call NHS 111 – don’t go directly to your GP or other healthcare environment


Sand Bags

Please note that from Wednesday 18th March there will be new supplies of sand and empty sand bags at the Old Village School in Ewyas Harold. You will need to be prepared to fill your own sand bags as and when you need them.
Many thanks EHGPC

Ewyas Harold Memorial Hall

Ewyas Harold FC Senior Results + Tables

Ewyas Harold FC Under 13’s Results + Tables

Ewyas Harold FC Under 17’s Results + Tables

Kilpeck Village News

On-line Interactive Maps of Herefordshire

The Explore Herefordshire Map

This is an interesting interactive map – You can turn on and off different view modes by using the left column, which contains numerous subjects such as gritting routes, polling stations, planning applications, public rights of way and areas of outstanding natural beauty to name but a few. There are search, zoom and move tools

Parish councils and wards map
This map shows parishes, parish councils, county wards and county wards from 2015

Traffic Jams and roads being re-surfaced

On this webpage you can check live traffic jams in Herefordshire – if you select the ‘live traffic congestion’ box it shows you where all the traffic jams are. You can also sign up for email alerts.

UK Postcodes

Herefordshire Council

Household bin collection

Paying Bills Online

Public transport

Bus travel and timetables

Planning application search


Council Newsroom

Parks, play areas and sports pitches search

Hereford Hospital Wye Valley NHS Trust

For general Wye Valley NHS Trust enquiries, call 01432 355444 for switchboard.

Please find below and attached, updates on funding information. All the website information will be updated as changes occur, so it is worth going back to the regularly. Do share this information with those you feel may benefit.

· The Rural Services Delivery Grant deadline has been extended until the 30th June 2020 (info sheet attached).
· Details on the current funding opportunities available for community, voluntary sector and statutory projects in Herefordshire and latest updates web link or straight to the blog

With best regards

 Hereford Leisure Centre

Holmer Road, Hereford HR4 9UD
0845 241 0978
Halo is a community based not for profit organisation that manages leisure centres and swimming pools on behalf of Herefordshire Council.

 Fitness Network Herefordshire

 Herefordshire Sport

 The Herefordshire Junior Football League

Pegasus Juniors Football club
Pegasus Juniors F.C
Old School Lane

Hereford United FC

The Planning Portal

UK Government’s online planning and building regulations resource for England and Wales.